The AM Agency
SharePoint Operations and Maintenan

SharePoint Operations and Maintenance Specialist


Reference: RFQ USCA21Q0171 | Administrative Office of the US Courts Strategic Communications Services


Department of Justice

Period of Performance

1 Base Year + 4 Option Years + 6 months additional

(11/17/2021 – 05/16/2027)


SharePoint Operations and Maintenance Specialist

1920 hours

Anticipated Start Date


Place of Performance

Thurgood Marshall Federal Judiciary Building, One Columbus Circle, N.E., Washington, DC 20544

Security Requirement


Certification Requirement



The purpose of this requirement is to provide contract support to federally managed programs and provide strategic communications support services to ITSO and the judiciary. This work includes facilitating ITSO reporting; developing presentations, newsletter articles, and other publications on security-related topics; editing best practice and risk analysis documentation; responding to queries addressed to the ITSO mailbox from court units and national program offices; developing graphics for presentations, web deliverables, and other marketing content; developing and maintaining the ITSO SharePoint Online presence; and establishing and maintaining guidelines and templates for consistent and appropriate communication methods and deliverables. PWS tasks include:

  • 3.1 – Strategic Communications Support
  • o   Task 3.1.1 – IT Security Best Practice and Policy Support
  • o   Task 3.1.2 – Communications, Marketing, and Graphics Support
  • o   Task 3.1.3 – Technical Writing/Communications Support
  • 3.2 – SharePoint Operations and Maintenance (O&M)
  • o   Task 3.2.1-SharePoint Operational Capability and Maintenance
  • 3.3 – Program Management
  • o   Task 3.3.1 – Program Status Review
  • o   Task 3.3.2 – Quality Control Plan

Minimum Qualifications

  1. 7 years of SharePoint development, administration, and management
  2. 5 years of Knowledge Management experience
  3. 5 years of experience with migrating from SharePoint 2013 to SPO
  4. 5 years of experience with developing and documenting process workflows
  5. 5 years of experience editing technical writing products
  6. 5 years of experience communicating to diverse audiences (written and verbally)
  7. 5 years of experience providing written documentation of processes.



Job Category: IT Programming
Job Type: Full Time
Job Location: Washington DC

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