The Am Agency

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Deployment Technician in Washington, DC

Deployment Technician Main Job Requirements, Responsibilities, and Tasks Imaging, installation and configuration of personal computers and peripherals including operating systems, hardware and software to attach workstations to a Local Area Network. Setup PC computers for users Record all work in Remedy ticketing system Public Trust Clearance minimum. Must be US Citizen. Technical Experience / Knowledge […]

Washington, DC Inormation Technology

Senior Desktop Support Technician in Washington, DC

VIP User Advanced Technical Support This position will require you to support VIP users. Excellent customer service is required. Main Job Tasks and Responsibilities Advanced Outlook Email Support Operational support and troubleshooting of enterprise installations of WLAN/LAN specifically Cisco switches, Cisco VoIP, Cisco WLAN Lincpass Support Broadband Card and Wireless Connectivity Advanced Printing needs Advanced […]

Washington, DC US Citizen Inormation Technology

Desktop Support Technician

Main Job Tasks and Responsibilities Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise user on appropriate action Follow standard call center procedures Log all customer interactions Redirect problems to appropriate resource if necessary Identify and escalate situations […]

Washington, DC US Citizen Inormation Technology

Server Administrator in Washington DC

Server Team: Evaluate and monitor system (server) performance and reports any warnings Address ¬†account creation, account deletion, shared drive access on a timely basis and meet SLA Oversee set up and troubleshoot communications between computers, networks, data switches, printers, and other network and wireless resources. Maintain the computer networking system by tracking server activity, perform […]

Washington, DC US Citizen Inormation Technology